Support

Contact

For questions, issues or feedback, contact us by email:

hello@esgvibe.org

We typically respond within 1–2 business days.

Frequently Asked Questions

The feed shows no articles

Make sure your device is connected to the internet. ESGvibe loads articles live from our database. Also check in Settings that at least one topic and one source are enabled.

I've read all articles

Tap "Check for new articles" in the feed — the app will then check for new content. Articles are aggregated daily from official sources.

My Pro subscription is not recognised

Tap "Restore purchases" in Settings. If the issue persists, contact us at hello@esgvibe.org.

How do I cancel ESGvibe Pro?

You can cancel at any time in iPhone Settings:

Settings → Apple ID → Subscriptions → ESGvibe Pro → Cancel Subscription

You keep Pro access until the end of the paid period.

How do I delete my account?

In the app: Settings → My Account → Delete account. All stored data will be permanently deleted.

A source is missing or incorrect

Write to us at hello@esgvibe.org — we review source requests and are happy to include qualified primary sources.